Insurance Disputes

We are experienced in insurance disputes. Contact one of our insurance dispute lawyers for a consultation where we can discuss your options and how we can help.

Insurance disputes can occur in a variety of ways and for a variety of reasons. However it occurs, it is best to obtain legal advice as soon as possible to prevent the situation from escalating or becoming unmanageable. Speaking to an Insurance Dispute Lawyer can help to clarify your legal position and negotiate an outcome without resorting to costly litigation in court where the process becomes more difficult to control.

For those of us with insurance, be it for your home, car, business or income, you expect your insurer to be there for you when you need them most. Unfortunately this is not always the case as insurers make less money when they pay out on a claim, they have a strong incentive to investigate claims to see whether there may have been a breach of their policy. For this reason, it is important you that you do not make any admissions or concessions to your insurer without first obtaining advice from a insurance dispute lawyer. The usual reasons for an insurance claim to be rejected include:

  • Fraud

  • Failure to disclose something relevant and material

  • Exclusion clauses which limit your cover

Taking on a large insurer by yourself is no easy feat. However, our experience shows that with the assistance of an experienced lawyer, insurers will tend to take your position more seriously. This is because insurers know we understand the relevant policies, practices and procedures that apply to insurance disputes. In the event the matter cannot be resolved through the insurer’s internal dispute resolution department, we can advise you as to your options. This will include lodging a complaint with the Australian Financial Complaints Authority (AFCA). If AFCA does not find in your favour, your options will include accepting the decision and moving on, or taking the matter to court. It’s important to note that although court proceedings can be long and expensive, parties to a dispute can settle the matter between themselves at just about any time, even after the final hearing has started.

Insurance disputes require a lawyer familiar with the relevant legislation and the common law. Our lawyers have acted for a number of clients involved in insurance disputes and have the experience and drive to help you resolve the dispute. Contact the team at Pagin + Mak Lawyers for a free initial phone consultation. We are more than happy to discuss any questions you may have and explain the process in greater detail. 

Disclaimer:

The information above is intended as general information only and should not be relied on. You should discuss your individual situation with a lawyer.

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Get in touch with us to discuss your matter. We can be reached by email or phone on (02) 8005 3038. Your first phone consultation is free.